FAQs

Frequently Asked Questions

1. What makes Niyog Fashion unique?

Niyog Fashion is dedicated to preserving the rich tradition of Indian textiles. Our sarees are curated with a focus on authenticity, craftsmanship, and a celebration of cultural heritage. Each piece tells a unique story, making us more than just an e-commerce store.

2. How can I place an order?

Ordering from Niyog Fashion is easy! Simply browse our collection, select the desired saree, and add it to your cart. Follow the checkout process, provide your shipping details, and complete the payment securely.

3. What payment methods do you accept?

We accept various payment methods, including credit/debit cards, net banking, and other secure online payment options. We prioritize your security and ensure a seamless transaction experience.

4. Can I modify or cancel my order after placing it?

Unfortunately, once an order is placed, modifications or cancellations may not be possible. Please review your order carefully before confirming your purchase. For further assistance, contact our customer support team.

5. How can I track my order?

Once your order is dispatched, you will receive a confirmation email with a tracking number. You can use this number to track your order's status through our website or the designated courier service.

6. What is your return policy?

We want you to be completely satisfied with your purchase. If you're not happy with your order, please refer to our Return Policy for detailed instructions on returning items and eligibility criteria.

7. Are the sarees on Niyog Fashion handwoven?

Yes, many of our sarees are handwoven by skilled artisans. We take pride in supporting traditional weaving techniques and promoting the craftsmanship passed down through generations.

8. Do you ship internationally?

Yes, we offer international shipping to bring the beauty of Indian sarees to customers worldwide. Shipping costs and delivery times may vary based on your location.

9. How do I care for my saree?

To ensure the longevity of your saree, please follow the care instructions provided with your purchase. Generally, handwashing in cold water and avoiding direct sunlight are recommended for most sarees.

10. How can I contact customer support?

For any inquiries or assistance, feel free to reach out to our Customer Support team. We are here to help you with any questions or concerns you may have.